Your privacy is important to us. This Privacy Policy explains how Leisure Mogul Consulting (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, create an account, communicate with us, or use our software, automation, AI-powered features, and related services (collectively, the “Services”).

By using our Services, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following categories of information:

Information You Provide

This may include:

• Name
• Business name
• Email address
• Mailing address
• Phone number
• Account login information
• Appointment and form responses
• Customer support messages
• Billing and transaction information
• Content, contacts, files, and other information uploaded to the Services
• Information submitted through forms, surveys, assessments, calendars, or communications

Payment card information is generally processed by secure third-party payment providers. We may receive limited transaction information, such as payment status, billing address, or the last four digits of a payment card.

Information Collected Automatically

When you use our website or Services, we may automatically collect:

• IP address
• Browser and device type
• Operating system
• Pages viewed
• Login and account activity
• Referring website
• Dates and times of access
• General location based on IP address
• Cookie and similar technology data
• Information about how features are used

Information From Third-Party Services

We may receive information when you connect the Services to third-party platforms, including payment processors, calendars, email providers, social media accounts, communication tools, or other business applications.

The information we receive depends on the third-party service, your account settings, and the permissions you provide.

Customer-Managed Information

Our customers may use the Services to collect and manage information about their leads, clients, employees, members, or other contacts.

When we process this information on behalf of a customer, that customer is responsible for providing appropriate notices, obtaining required consent, and using the information in compliance with applicable law.

Requests concerning information controlled by one of our customers should generally be directed to that customer first.

HOW WE USE YOUR INFORMATION

We may use personal information to:

• Create and manage accounts
• Provide, operate, maintain, and improve the Services
• Process payments and transactions
• Respond to questions and provide customer support
• Manage appointments, forms, pipelines, and customer communications
• Automate authorized follow-up and business processes
• Personalize the user experience
• Monitor performance and prevent technical problems
• Protect accounts and detect fraud, abuse, or security threats
• Send administrative messages, service updates, and account notices
• Send promotional communications when permitted
• Comply with legal obligations and enforce our agreements
• Develop new features and improve existing Services

We may also use aggregated or de-identified information that cannot reasonably be linked to an individual.

AI-POWERED AND AUTOMATED FEATURES

Some Services may use artificial intelligence or automated systems to assist with tasks such as:

• Responding to inquiries
• Organizing or summarizing information
• Qualifying leads
• Scheduling appointments
• Drafting messages
• Automating follow-up
• Supporting business decisions and workflows

Information submitted to these features may be processed by us and authorized service providers to generate the requested output and operate the Services.

AI-generated responses may not always be accurate or complete. Users remain responsible for reviewing important outputs and deciding how they are used.

We do not use customer content to train public artificial intelligence models unless we clearly disclose that practice and obtain any consent required by law.

EMAIL, PHONE, AND TEXT COMMUNICATIONS

If you provide your contact information, we may communicate with you by email, telephone, or text message for purposes such as:

• Account and service updates
• Appointment confirmations and reminders
• Customer support
• Requested information
• Follow-up communications
• Promotional offers when permitted by law

Consent to receive marketing text messages is not a condition of purchasing our Services.

Message and data rates may apply. Message frequency may vary.

You may opt out of marketing text messages at any time by replying STOP or making another reasonable opt-out request.

You may opt out of promotional emails by selecting the unsubscribe link included in the message.

You may continue to receive essential account, security, billing, or transaction-related communications when permitted by law.

COOKIES AND SIMILAR TECHNOLOGIES

We may use cookies, pixels, analytics tools, and similar technologies to:

• Keep users signed in
• Remember preferences
• Understand how the Services are used
• Measure website and campaign performance
• Improve functionality
• Detect fraud and security issues
• Provide relevant advertising where permitted

You can manage cookies through your browser settings and any cookie preference tools we provide. Blocking certain cookies may affect how parts of the Services work.

Some browsers or devices may allow you to send privacy preference signals. We will process legally recognized signals when required by applicable law.

HOW WE SHARE INFORMATION

We do not sell personal information for money.

We may disclose personal information to:

• Hosting, software, analytics, communication, automation, and security providers
• Payment processors and financial service providers
• Professional advisers, including attorneys, accountants, and insurers
• Third-party services you choose to connect to your account
• Contractors and business partners supporting our operations
• Government authorities when required by law
• Other parties when necessary to protect our rights, users, business, or the public

We may also disclose information during a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

Some analytics or advertising activities may be considered “sharing” or “targeted advertising” under certain state privacy laws. Where required, we will provide eligible users with a method to opt out.

Third parties process information according to their own agreements and privacy practices.

LEGAL BASES FOR PROCESSING

Where applicable law requires a legal basis, we process personal information based on one or more of the following:

• Performance of a contract
• Your consent
• Compliance with legal obligations
• Our legitimate business interests
• Protection of legal rights or safety

You may withdraw your consent when processing is based on consent. Withdrawal will not affect processing that occurred before consent was withdrawn.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Provide the Services
• Maintain business and transaction records
• Meet legal, tax, accounting, and compliance obligations
• Resolve disputes
• Prevent fraud or abuse
• Enforce our agreements

Retention periods may vary based on the type of information, the purpose for which it was collected, customer instructions, and applicable law.

When information is no longer required, we may delete, anonymize, or securely isolate it.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, transmission method, or storage system is completely secure. We cannot guarantee absolute security.

You are responsible for protecting your login credentials, maintaining appropriate account permissions, and notifying us if you believe your account has been accessed without authorization.

YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Request a copy of information you provided
• Restrict or object to certain processing
• Withdraw consent
• Opt out of promotional communications
• Opt out of certain sales, sharing, profiling, or targeted advertising
• Limit certain uses of sensitive personal information
• Appeal a decision concerning a privacy request
• Receive equal service without unlawful discrimination for exercising your rights

These rights are not absolute and may be subject to legal exceptions.

To submit a privacy request, contact us at [email protected].

We may need to verify your identity before completing the request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization.

If your information was collected by one of our business customers through their account, please contact that business directly. We will assist the business with verified requests when required.

CHILDREN’S PRIVACY

The Services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us without appropriate authorization, contact us at [email protected] so we can review and address the matter.

THIRD-PARTY WEBSITES AND SERVICES

The Services may include links to or integrations with third-party websites, applications, and platforms.

We do not control the privacy, security, or content practices of those third parties. You should review their privacy policies before providing information or connecting an account.

INTERNATIONAL DATA TRANSFERS

We and our service providers may process information in the United States or other countries where we or they operate.

These countries may have data-protection laws that differ from those in your location. Where required, we use appropriate safeguards for international transfers.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our Services, business practices, or legal obligations.

When we make changes, we will update the effective date at the top of this policy. If changes are material, we may provide additional notice through the Services, by email, or through another appropriate method.

Your continued use of the Services after the updated policy becomes effective indicates your acknowledgment of the revised policy.

CONTACT US

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Leisure Mogul Consulting

Email: [email protected]

Phone: (888) 831-8299